Job descriptionVACANCY REF. NUMBER - MTN-ITMCD265CVs SHOULD BE SAVED IN APPLICANT'S NAMEPosition: Manager, Cloud DeliveryLevel: MTN Level 3Function: Information TechnologyDepartment: IT Infrastructure & CloudLocation: AccraReports to: Senior Manager, IT Infrastructure DeliveryJob Summary:The Manager, Cloud Delivery is responsible for end-to-end delivery, governance, and lifecycle management of th...e organisation's cloud platforms (Public, Private, Hybrid) to ensure reliability, availability, performance, and security.Job Context
- Technology and Platform business
- Multi-regulation and multifaceted stakeholder management
- Public Listed Organization
- Environmental, Social and Governance prioritized
- Innovation Driven Industry
- Global technology trends and advancements
- Global & MTN Group approved IT Standards and Practices
- Diverse cultural environment
- Regionalization structure implication
- Performance driven environment
- Agile way of workingJob Role
- Own the end-to-end delivery and operations of IT infrastructure delivery.
- Lead the cloud services (public, private, hybrid).
- Plan and lead migration waves (e.g., landing zones, workload transitions) and coordinate transitions to operations.
- Drive process optimization, standardization, documentation discipline, and post-implementation reviews to improve delivery predictability and operational stability.
- Ensure high availability, reliability, and performance of all cloud platforms.
- Oversee 24/7 operations, incident management, and service restoration.
- Drive continuous improvement in service uptime and user experience.
- Establish and enforce cloud governance frameworks, policies, and standards.
- Ensure compliance with internal policies, regulatory requirements, and industry standards (e.g., ISO 27001, CIS benchmarks).
- Lead risk assessments, audits, and remediation activities.
- Implement cost governance and financial controls (FinOps practices).
- Ensure proper access control, identity managemen